First check that you have all the updates - your gypsy should be version 1.2 build 0148 as on Nov 19th (wrench icon is the settings icon so click there and check).
Check if you hear a click when inserting the cartridge. Sometimes it may just be loose contact. Then try each step below till you get it
1) Blow on it as there may be some dust particles clinging to it and then try linking. If that fails
2) try to reverse the front and back side and try plugging - (worked for some). If that fails try
3) cut with it in cricut and then try
4) connect the gypsy to cricut and load the cartridge in cricut and cut with cartridge from cricut (not the gypsy) and then gypsy still connected try linking cartridge.
If all this fails call PC at 1.800.937.7686 and ask for gypsy support[:)]
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